At Astrologer Ratan Mani, we strive to provide high-quality astrological services and ensure customer satisfaction. Due to the personalized nature of our services, we have established the following refund and return policy:
1. No Refunds
All sales of our astrological services, including personalized horoscopes, consultations, remedies, and gemstone recommendations, are final. We do not offer refunds for services once they have been provided. This policy is in place due to the individualized and time-intensive nature of our work.
2. Exceptional Circumstances
While our general policy is to not offer refunds, we understand that exceptional circumstances may arise. If you believe you have a valid reason for requesting a refund, please contact us within 7 days of receiving the service. We will review your request on a case-by-case basis and determine if a partial or full refund is warranted.
3. Service Modifications
If you are dissatisfied with the service provided, we encourage you to contact us. We may offer modifications or adjustments to the service to better meet your expectations, at no additional charge. Our goal is to ensure that you are satisfied with the guidance and insights you receive.
4. Contact Information
For refund or return inquiries, please reach out to us through the following contact details:
Phone: 9509471115
WhatsApp: 9509471115
Business Address: 300/83, Behind Longia Hospital, Prajapati Colony, Ajmer – 305001
5. Complaints and Dispute Resolution
If you have any complaints regarding our services or believe you are entitled to a refund, please contact us directly. We are committed to resolving any issues amicably and ensuring your satisfaction with our services. If a resolution cannot be reached, any disputes will be handled in accordance with the governing law specified in our Terms & Conditions.
6. Changes to Refund & Return Policy
We reserve the right to modify or update this refund and return policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.
We appreciate your understanding and trust in our services. Our commitment is to provide you with valuable astrological insights and guidance, and we are here to address any concerns you may have. Thank you for choosing Astrologer Ratan Mani.